Asset Protection Manager
3.
6 Gretna, LA Gretna, LA Full-time Full-time $18 - $22 an hour $18 - $22 an hour 10 days ago 10 days ago 10 days ago As the Asset Protection Manager you will lead Asset Protection activities for your assigned Store in accordance with company policies and procedures, in order to drive Primary
Responsibilities:
Team DevelopmentActively walks the floor and coaches in the moment to enhance each associate's ability to develop Frequently conducts developmental conversations with direct reports and maintains notes on observations of strengths and opportunities Interviews and hires Asset Protection talent for the store Coaches associates and advises Store/District Leadership Teams when opportunities are noted Shrinkage and SafetyTailors company Asset Protection direction to their particular store and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents Regularly analyzes and reviews incident trends to advise store leadership of action steps that can be used to prevent future incidents Merchandise ProtectionPeriodically audits departments for merchandise protection standard adherence Walks the sales floor to identify merchandise protection opportunities that deviate from company standards Court HearingsAttends hearings as required and updates appropriate files with court-related outcomes Maintains relationship with local law enforcement Internal & ORC InvestigationsProactively identifies potential acts of theft and fraud by observing associate and customer activity and reviewing exception reports and ISS referrals Aggressively investigates suspicious behavior (collects intelligence, documents behavior, installs cameras, etc.
) Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages Reviews and ensures all AP documentation is complete, accurate and is maintained to the policies of the company Communicates MI photo alerts to associates and partners with other locations/retailers to identify ORC groups and patterns Takes direction from District Asset Protection Manager and/or Market Investigator to gather evidence on ORC and external fraud Performance StandardsConsistently meets established performance standards for the role, including (but not limited to) shrinkage, product and service sales, customer service, productivity and attendance Core Competencies & Accomplishments:
Work Experience - 3-5 years relevant experience, ideally in a big-box retailer or in multi-unit specialty retail Education - Bachelor degree or equivalent work experience Drives Performance - Holds self and others accountable to a higher standard to achieve results; provides feedback, visibility and recognition to the team.
Develops Talent - Builds a diverse and high performing team; provides feedback and stretch assignments to foster growth; empowers the team to make critical decisions; rewards and recognizes efforts and frequently discusses future opportunities and development plans.
Practices Candor - An approachable and unguarded leader that shares honest and constructive feedback with team; sincere with communication.
Organization/Time Management - Plans and structures work; prioritizes tasks based on impact to sales, profit or customer experience; executes tasks in an efficient manner.
What you get:
We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Night shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
6 Gretna, LA Gretna, LA Full-time Full-time $18 - $22 an hour $18 - $22 an hour 10 days ago 10 days ago 10 days ago As the Asset Protection Manager you will lead Asset Protection activities for your assigned Store in accordance with company policies and procedures, in order to drive Primary
Responsibilities:
Team DevelopmentActively walks the floor and coaches in the moment to enhance each associate's ability to develop Frequently conducts developmental conversations with direct reports and maintains notes on observations of strengths and opportunities Interviews and hires Asset Protection talent for the store Coaches associates and advises Store/District Leadership Teams when opportunities are noted Shrinkage and SafetyTailors company Asset Protection direction to their particular store and creates new ways to educate and motivate store teams to focus on shrinkage reduction and safety Coaches store associates on keeping work areas and sales floor free of hazards to protect customers and associates from accidents Regularly analyzes and reviews incident trends to advise store leadership of action steps that can be used to prevent future incidents Merchandise ProtectionPeriodically audits departments for merchandise protection standard adherence Walks the sales floor to identify merchandise protection opportunities that deviate from company standards Court HearingsAttends hearings as required and updates appropriate files with court-related outcomes Maintains relationship with local law enforcement Internal & ORC InvestigationsProactively identifies potential acts of theft and fraud by observing associate and customer activity and reviewing exception reports and ISS referrals Aggressively investigates suspicious behavior (collects intelligence, documents behavior, installs cameras, etc.
) Interviews associates suspected of theft or fraud in accordance with company policies and properly documents all stages Reviews and ensures all AP documentation is complete, accurate and is maintained to the policies of the company Communicates MI photo alerts to associates and partners with other locations/retailers to identify ORC groups and patterns Takes direction from District Asset Protection Manager and/or Market Investigator to gather evidence on ORC and external fraud Performance StandardsConsistently meets established performance standards for the role, including (but not limited to) shrinkage, product and service sales, customer service, productivity and attendance Core Competencies & Accomplishments:
Work Experience - 3-5 years relevant experience, ideally in a big-box retailer or in multi-unit specialty retail Education - Bachelor degree or equivalent work experience Drives Performance - Holds self and others accountable to a higher standard to achieve results; provides feedback, visibility and recognition to the team.
Develops Talent - Builds a diverse and high performing team; provides feedback and stretch assignments to foster growth; empowers the team to make critical decisions; rewards and recognizes efforts and frequently discusses future opportunities and development plans.
Practices Candor - An approachable and unguarded leader that shares honest and constructive feedback with team; sincere with communication.
Organization/Time Management - Plans and structures work; prioritizes tasks based on impact to sales, profit or customer experience; executes tasks in an efficient manner.
What you get:
We offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, 401(k) Savings Plan with company match, and an associate discount on JCPenney merchandise.
Note:
This job description is intended to provide a general overview of the position.
It is not an exhaustive list of all responsibilities, duties, skills, qualifications, or working conditions associated with the role.
Job Type:
Full-time Pay:
$18.
00 - $22.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Schedule:
8 hour shift Day shift Night shift Weekends as needed Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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