Hospice Executive Director Customer Service & Call Center - Gretna, LA at Geebo

Hospice Executive Director

We are hiring for an Executive Director - RN, with Hospice experience.

At Heart of Hospice, a part of LHC Group, we embrace a culture of caring, belonging, and trust and enjoy themeaningful connections that come from it:
for the whole patient, their families,each other, and the communities we serveit truly is all about helping people.You can find a home for your career here.

As a leader, you can expect:

  • leadership and engagement with diverse teams across the operation
  • opportunities to create strategies that drive best-in-class care for patients & families
  • flexibility for true work-life balance
  • career and leadership development

If you love nursing and have an interest in healthcare operations, this is a great opportunity for you.


The Executive Director (Registered Nurse, RN) in Hospicesupervises all aspects of patient care, all activities of professional staff and allied health personnel, regulatory requirements compliance, financial performance, and quality assurance performance improvement activities for agency. The Executive Director or alternate will be available on-site during business hours and additionally, if needed.

  • Responsible for compliance with all regulations, laws, policies and procedures, that are applicable to hospice and Medicare / Medicaid issues when applicable on a daily basis.
  • Immediately available (or has Alternate Designee) to be on-site during business hours or immediately available by telephone when off-site conducting agency business, available after hours as needed.
  • Directs the day-to-day operations of the agency and acts as the driver for the Care Management Process. The Executive Director or designee RN, such as a Patient Care Manager, will receive daily report on patients from staff. This process also includes review of patient care paperwork, referral information, recertification processes, discharge information, and event reporting, etc. on a daily basis.
  • Reviews monthly financials relative to all aspects of the operation to assure that quality patient care is delivered in the most cost-effective manner.
  • Participates in the QAPI planning and processes, reporting, and improvement action plans as indicated. This includes chart audits, patient satisfaction, financials, contracts, patient/family complaints, etc. and appropriate follow-up.


License Requirements

  • Must be a licensed physician; licensed registered nurse; licensed social worker; or a Bachelor's degree college graduate with at least three (3) years of documented success in discipline/field of study and a minimum of one (1) year of full time experience in a hospice, home health, or other health care delivery system setting.
  • Three (3) years of health care leadership preferred.
  • Current CPR certification required for Executive Directors who may provide services to patients in the field.
  • Current Driver's License and vehicle insurance, and access to a dependable vehicle, or public transportation.

Additional State Requirements

  • LA:
    A licensed social worker must have a Masters degree. A college graduate with a Bachelors degree must have three years of documented management experience in health care service delivery. May not serve more than two (2) licensed agencies.

If the Executive Director is also serving as the clinical supervisor, then the following state specific additional requirements must also be met:

  • LA:
    Must have at least three (3) years experience as a Registered Nurse with one of these years consisting of full-time experience in providing direct patient care in a hospice, home health, or oncology setting. Must no be employed by more than one (1) hospice provider.

Required

    Preferred

      Job Industries

      • Customer Service
      Estimated Salary: $20 to $28 per hour based on qualifications.

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