Customer Service, Payroll Specialist

Company Name:
Responsible for all aspects of quality client service. Contacts and assists clients with payroll input; verifies totals and resolves client issues.
Maintains base of payroll clients on products for assigned clients in order to meet client payroll, Human Resource, and employee benefit service needs.
Contacts clients daily according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
Keys all payroll-related data necessary to process and meet appointment schedules.
Provides quality client service to maintain a high rate of client retention.
Maintains knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with our clients. Corresponds with federal, state, and local tax agencies on behalf of clients to resolve problems.
Maintains client files to ensure efficient operation and improved client service.
Researches and resolves client and system problems to ensure accurate payroll reports and tax returns.
Establishes and maintains a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image.
May participate in conducting branch training sessions to empower and develop employees.
Continues self-study modules to become a Senior Payroll Specialist.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

More Jobs

Customer Service Representative (Fueler/Washer...
Hammond, LA Penske
Customer Service Representative - 1st Shift
Plaquemine, LA XPO Logistics, Inc.
Sales and Customer Service Representative
Shreveport, LA SaGa 26 Consulting
Customer Service Representative
Shreveport, LA Teleperformance
Customer Service Agent: Ticketing/Gate Service...
New Orleans, LA Delta Air Lines, Inc.